| Payment Terms | We accept the below payment methods: Paypal: this is authorized Paypal standard payment, you can pay from your credit card and then via paypal. It is for the order total less than certain amount, and only for some certain countries. Bank Transfer: for any order and any countries USDT / Bitcoin: for any order and any countries, please contact us for the payment QR Code / wallet after you submit the order. Western Union: for any order and any countries Money Gram: for any order and any countries You will find the available payment methods for specific order on the checkout page. Please feel free to contact us if you want to pay by other methods. NOTE: Orders paid by Bank Transfer will NOT be processed until we receive the bank receipt copy; and will NOT shipped until the payment was received. Please don't hesitate to contact us for assistance if you encounter any problem on the payment. |
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| Shipping Cost & Time | Shipping Methods We use Air Freight to transport the goods / packages to destination countries, and then submit to local courier (to the US by UPS/Fedex, to the UK by Royal Mail / DPD, to the other European countries by DHL/DPD) for delivery for vape pens, vape batteries, distillate syringes, and / or cartridges. It takes 10 – 15 days for delivery for shipping to most of the countries. Our shipping agent will clear the customs and pay the tax, you do not need to pay the tax, just waiting for the packages to arrive at your door step. DHL shipping (5 – 7 business days) for concentrate packaging, pre-roll packaging, edibles packaging, and Mylar bags. Sea shipping is also available for large quantity order of concentrate packaging, etc. Sea shipping is much cheaper, but takes longer time (30 – 45 days). The products are mainly selling to North America, Europe and Australia. If you are from other countries / regions, please contact us for shipping cost. Shipping Cost The shipping cost mostly depends on the shipment gross weight and shipping destination. For shipment under 21kgs (kilograms), the shipping cost calculation bases on 0.5kgs. The formula is: X+(Y-0.5)/0.5*Z. X=1st 0.5kgs cost Y=shipment gross weight (Kilogram) Z=shipping rate on each additional 0.5kgs For example To USA, the initial 0.5kgs cost is usually around US$35, and the additional cost is US$7 per 0.5kgs. For 15kgs to USA, the shipping cost is: 35+(15-0.5)/0.5*6=US$209 For shipment above 21kgs, the shipping cost calculation bases on 1kgs. The formula is: Y*Z. Y=shipment gross weight (Kilogram) Z=shipping rate each Kilogram For example To UK, the shipping rate is 10USD/KGS. For 22kgs to UK, the shipping cost is: 22*10=US$220 Generally, the heavier the shipment gross weight the lower shipping cost for each item of products. Delivery Time The delivery time includes order processing time and shipping time. Usually, the processing time is 2 – 5 business days depending on the order quantity and products; the shipping time is 5 – 10 business days. |
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